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Tenant Maintenance Request

Please fill out this form and we will contact you shortly.  Emergency Number (314) 664-8200 Hold the line for service.

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Can You Afford To Lose Everything You Own?

Questions and answers about renters insurance

 Many people do not understand what renters insurance can do for them.  Insurance can assist in financial and emotional recovery from disasters.  It replaces more than any community organization can provide.  If you rent an apartment or a house, renters insurance will reduce the financial hardship of a fire, theft, or other disaster.

 What is renters insurance?

 Renters insurance is insurance that pays you if your personal property is damaged or stolen.  Renters insurance can cover fire and smoke damage, theft, vandalism, damage from windstorms and hail, damage from explosions, water damage from plumbing problems, and many other hazards.  It also protects your from liability if an accident happens in your home and may pay your temporary living expenses if an emergency forces you to leave your home.

Doesn’t my landlord’s insurance protect my belongings?

 NO. Your landlord’s insurance does not protect your personal property.  It only protects the building. 

Won’t renters insurance cost too much?

 NO.  Renter’s insurance is available at low cost for your personal property.  It costs a great deal less than car insurance.  Renters insurance costs less than $12 a month in most areas of the country.

What if I don’t own much property?

 You probably own a great deal more than you think – furniture, clothing, stereo, television, books, toys, jewelry, sports equipment, pots and pans, dishes…What would it cost to replace everything in your apartment if there was a fire or other disaster?

Is all renters insurance the same?

NO.  Some policies cover more than others.  The deductible and limits may vary, and the cost for the same coverage may be different from company to company. 

Who should I buy renters insurance from?

 Shop around for the policy that meets your needs at the best price.  If you have a car, the company that insures it is a good place to start.  Discounts may be available if you have more than one policy with the same company.

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Utility Companies

 Ameren UE                              342-1000
Laclede Gas                             621-6960
Southwestern Bell                  1-800-464-7982

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Frequently Asked Questions

When is my rent due?  When and how much are late fees assessed?

Rent is due on the first of the month and is late after the 5th of the month, at which a $35 late fee is assessed. 

I have a maintenance emergency.  What should I do?

Compton Hill has an emergency pager system set up to receive your calls after business hours.  This system should be used only if you have a maintenance emergency that cannot wait until the office reopens the following day.  Common emergencies include:

  • No heat (outside temperature is under 32 degrees)
  • No A/C (outside temperature is over 90 degrees)
  • Water leakage in apartment
  • All functioning toilets are broken
  • Break-in
  • Sewer back ups

 Lock outs are not considered emergencies.  Please call Aaron’s Kwik Key at 845-0000.  You will be responsible for paying for this service

Can I wall paper or paint my apartment?

No.  Wallpaper is very hard to remove and painted walls may be hard to cover.

Can I have a pet?

No. Pets are not allowed.